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How To Article | HTA-20230623-AVW-01

iProtect Access / Security | How To Articles | How to update iProtect™ to 10.3

Table of Contents

How to update the iProtect™ Application.

Introduction

This how-to guide provides you with instructions on how to update your iProtect system to the latest 10.03 version, allowing you to take advantage of the latest improvements and features.

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Note

It is necessary to set up certain network ports to switch to using Websockets. Please read the page carefully! Network sockets - IPROTECT Access

Firewall settings

The firewall on the iProtect server is set by default to allow network traffic with TKH access control controllers. When connecting a third-party system to iProtect, the necessary network port settings must be added to the firewall.

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Installing the new license:

https://tkhsecurity.atlassian.net/l/cp/51UgXjhX *How to import an iProtect™ license (>=10.1)

If a new license is needed, please contact our orderdesk.

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When the update is complete, the system administrator must reboot the controller. Booting up the controller will take approximately 2-5 minutes (depending on network speed). During this time, the customer may experience problems opening the door.

https://tkhsecurity.atlassian.net/wiki/spaces/KB/pages/9496592546/iProtect+-+Release+notes+10.3#4.1.3-Update-of-rootFS-by-privisoner

Finishing the update

When all lines are updated and the re-index message is gone, you can finish the update with the button in the menu:

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