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Installation Manual | IM-20210309-TP-27

iProtect Access / Security | Installation |

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nameIM-20210309-TP-27.pdf

Table of contents

Table of Contents

This manual represents the knowledge at the above-mentioned time. TKH security works non-stop to improve her products. For the most recent technical information please contact your consultant or dealer.

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1

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Enter System Maintenance
The iProtect™ Maintenance Page is to manage the iProtect™server. The use of the terminal program (e.g. PuTTY) with the necessary knowledge of Unix/Linux will not be needed.

The following basic functions are available:

  • Updating the system

  • View logs on server level

  • Change netwerk settings

  • Create backup settings

  • Close/restart server in a simple and correct manner

  • Direct (non-automatic) firmware updates to network devices

  • Re-install or delete old iProtect™ versions after installing a new iProtect™ version

  • Downloading log files in a simple manner, e.g. to send them to our Supportdesk.

Turning on/off the iProtect™ Maintenance Page

  • When it's necessary to turn off the iProtect maintenance page, open a secure telnet connection (e.g. PuTTY) to the iProtect server and use the command: noserverbox77

  • When it's necessary to turn on (if switched off) the iProtect maintenance page, open a secure telnet connection (e.g. PuTTY) to the iProtect server and use the command: serverbox77

Workstation requirements
For using the maintenance page Internet Explorer 8.0 has to be installed on your workstation.
The complete user interface of the maintenance page can only be viewed, when the resolution is at least 1,280 x 800 pixels.

Logging in
You can open the iProtect™ Maintenance Page as follows:

  • Open the Internet Explorer.

  • Enter in the URL the protocol or 'https:' and then the ip-address, where iProtect™ is installed.

  • The iProtect™ login page opens.

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Function

This window shows the following options:

  • Login to iProtect™

  • Open the maintenance page when pressing the gear button

1.1 Use System Maintenance

After pressing the gear button on the iProtect™ login screen you can login into the maintenance page.

  • You can login with the default username atlas and the matching password.

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After a successful login the below system status page will show, explanation from this page in the system menu.

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About the server box:

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The "?" mark in the left green part will access this help file.

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When a result is invissible due to screen resolution, you can press the maximize button in the right part of the result bar.

Results from command may either apear in the result screen or colored in the top of the screen. Green color is ok, Red color is a failure.

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. Introduction

iProtect maintenance page is a page where only IPROTECT Application related issues can be set, queried or updates can be performed. Server and OS related settings are set through Cockpitpanel.

2. Maintenanace page

Within Cockpit, you must enable the iProtect Maintenance page. For security reasons, this is off by default.

Open a web browser and go to https://{ipaddress/hostname}/cockpitpanel

  1. Log in using your server administrator username and password.

  2. If administrative access is required, switch to administrator mode when prompted.

  3. Go in the menu bar to iProtect Maintenance

  4. Enable the functions by sliding the button.

  5. Login as user atlas or browse to https://{ipaddress/hostname}/maintenance/servbox.html

Info

The maintenance page (no user action) is automatically disabled after 20 minutesAfter a successful login the below system status page will show, explanation from this page in the system menu.

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2.2 Functions in outline

The System Maintenance window displays the following menu buttons:

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IPROTECT

The iProtect™ button gives access to:

  • Configuration or status overview of the iProtect™ services.

  • Creating a certificate for the iProtect server

  • Downloading system and server information, logging and core files (in case of malfunction)

  • Start or change Backup settings

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SERVER

The Server button gives access to:

  • Server shutdown, reboot, hostid information (for the iProtect™ license) and raid status (if available).

  • Network settings overview and configuration, trace an IP address.

  • Date and Time settings, including setting of an NTP server.

  • Possibilities to add additional route settings

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NETWORK DEVICE

The network device button gives access to:

  • possibilities to ping an IP address, empty and display ARP (Address Resolution Protocol) entries.

  • Upload non automated uploads to Network devices like IPU-8, Polyx, Apollo and Future equipment.

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UPS

The UPS button give access to:

  • Show status and start or stop the communication between server and (optional) Uninterruptible Power Supply.

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INSTALL

The software button gives access to:

  • Posting a new iProtect™ to the iProtect™ server

  • Reinstall (in case of problems) or remove (in case of low disk space) an older version.

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LOGGING

The logging button gives access to:

  • See real time or download logging of the user interface process.

  • See or download all or only the latest log files

  • See real time system messages.

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SYSTEM

The system buttons shows a quick overview of the current system information.

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3. Details of the features

The iProtect™ IPROTECT Menu gives access to the following items:

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  • Services: Configuration and status overview of the iProtect™ services.

Creating, show or import a certificate.

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Start a backup or change backup settings.

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1.1.1.1 iProtect™ Services

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When choosing the iProtect™ services page, automatic the process list from iProtect™ will be visible, for an update of the information you can press the Process list button.

The process list:

PID

TTY

STAT

TIME

COMMAND

8146

?

Sl

0:38

/home/java-1.7.0/bin/java (Java Process)

12915

?

S

49:46

/home/atlas/bin/kp77ln (Line Manager)

12917

?

S

541:30

/home/atlas/bin/kp77trans (Transaction Manager)

12921

?

S

727:47

/home/atlas/bin/kp77db (Database)

12926

?

S

717:35

/home/atlas/bin/kp77usr (User Manager)

24244

?

S

9:27

/home/atlas/bin/kp77node 16 (optional-'software' substation)

From the above 6 processes only kp77node is optional and depending on the configuration, the 5 other processes are required for a good functioning normal iProtect™ system.
When a 'S' is displayed (Below STAT) the process running and waiting for an event,

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If for one reason you and other system users cannot log in to iProtect™ and the line with java is not shown in the process list you can press this button to restart the User interface. After a couple of seconds you can log in again.

Attention! Use the following commands to stop iProtect™. If you want to power down the server please see 'Halt' on the Server menu.

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Stops the iProtect™ database.

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Start the iProtect™ database. (Because the software of iProtect™ automatically starts by switching the server on this command is rarely used.)

Attention! Use this following command only after consulting the helpdesk or a consultant of TKH Security! Otherwise undesired effects can occur, e.g. failing of the lines!

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Re-builds the database index files (e.g. when the database is corrupt.)

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After changing setting press the save button.

Attention! Use this following command only after consulting the helpdesk or a consultant of TKH Security BV! Otherwise undesired effects can occur.

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You can enter the maximum percentage the JAVA process may use. After changing setting press the save button.

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Displays the hostid on which the license of iProtect™ is based.

Attention! Use the following commands to stop iProtect™, before you take off the voltage from the server. If you don't stop the database correctly, irreversible damage can occur!

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Stops database and operating system.

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In this menu it is possible to upgrade the software of the iProtect™ server, in case of problems after an update you can also decide to go back to an earlier version.

Attention! Use the following commands when you want to update your iProtect™ system. If you are in any doubt about something contact the support desk.

Install General

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Use this button is to download upgrade
information.

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This button will start important checks to see if it is safe to do an update.

Green items are OK
Orange items are not OK, but wont block an update, for example not uploading a new license.
Red items are not OK and will block an update, for example an non communicating line with an active checkbox, the nodemanager can't be updated in this situation, so this will block the update.

Checked items:
Checking for panic messages.
Checking space
Checking java/tomcat version
Checking iPuntu version
Checking apache certificate.
Checking package architecture.
Checking backup.
Checking time settings.
Checking system state.
Checking presence of discontinued stellars.
Checking lines.

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