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This manual represents the knowledge at the above-mentioned time. TKH security works non-stop to improve her products. For the most recent technical information please contact your consultant or dealer.
Table of content
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1 Introduction
This document describes the Elevator service in iProtect. It explains its purpose and how it should be
configured. Currently, this integration is available for the DOAS Mitsubishi Lift system.
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For maintenance and installation of the elevator functionality there is a specific status overview available to
check all the connections.
Installation | Overview | Status | Reader-Elevator
This overview shows the status for all card readers that are involved with elevator calls
The following items are shown for each reader
Overall status | red / green |
Reader name | name of the reader |
Line name | name of the line |
Service name | name of the elevator service |
Line status | red / orange / green |
Node status | red / orange / green |
Reader status | red / green |
Service status | red / green |
Status text | service status text |
6.2 Specific events
Webserver disconnected => connection: <nr>, Process: Elevator call service, Database link:
<name>
o Connection is lost with the elevator controllerWebserver connected => connection: <nr>, Process: Elevator call service, Database link: <name>
o Connection is established, elevator commands can be givenElevator call => Reader:<name>, Card: <number> ..
o No error message
§ Correct elevator call
o Error: No floor group for elevator request
§ Person has elevator rights but not for this elevator group
o Error: Elevator service internal error for elevator request
§ If this message appear after approx. 30 seconds there is no feedback from the
ELSGW. The message is send but the ELSGW cannot proceed with it. Probably due
a wrong configuration like:
· an unknown floor number is used by the call location
· No or wrong <code> used by the card reader (see chapter reader)
· Elevator group is not active in elevator controller (wrong or in inactive bank)
· Elevator line status => Line: <name>,
o Error: OK
§ This line is now OK
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