*RTSP User Agent

Owned by Tom Polman
Last updated: Sept 21, 2022
2 min read

Configuration Article | CA-20220530-MH-01

VDG Sense | RTSP User Agent

For some devices it is required to change the RTSP user agent. For instance older models of the Ateme video encoder. This setting needs to be done on the server in the file ‘SenseVideoManager.ini’. This file is located here: C:\ProgramData\VDG Security\SenseVideoManager\settings. Before editing the file SenseVideoManager services needs to be closed (services.msc).

Look-up the following item:

[RtspUserAgentToken] Description=Only the name of the rtsp client, do not add version information, i.e. good : "SenseRtspClient", bad : "SenseRtspClient/1.1" Value=

Change the value to ‘Ateme’ to change the User-Agent to Ateme:

[RtspUserAgentToken] Description=Only the name of the rtsp client, do not add version information, i.e. good : "SenseRtspClient", bad : "SenseRtspClient/1.1" Value=Ateme

After modifying the file SenseVideoManager needs to be started again.

Each device in Sense using the RTSP driver will have the ‘Ateme' as User-Agent field in RTSP negotiation.

Using wireshark the User-Agent looks like this:

OPTIONS rtsp://172.21.10.239:554/Chenal RTSP/1.0 CSeq: 1 User-Agent: Ateme/1.1