*Commend Plugin Requirements

Technical Article | TA-20201002-TP-23

VDG Sense | VDG Integrations | Commend

Prerequisites
There are special requirements for both the Sense installation and Commend system in regards to licensing and components before the system can make use of the features provided by the Commend Intercom plugin.
The installer should have advanced knowledge of both Sense and the Commend system before starting the installation. Please contact your supplier for support and training.

Sense requirements

Software
Sense version 2.1.6 or higher

Hardware

  • One or more recording servers (master/slave configuration)

  • Cameras with the capability to stream in 25 fps in any supported codec by Sense(the framerate is important for accurate audio/video synchronization)

  • High quality network which can handle the high bandwidth usage of streaming video. This is to prevent lags in video/audio recording.

  • Central time synchronization server for:
    – Sense server(s)
    – Sense clients(s)
    – Cameras

Licensing

  • Server licensing (minimum):
    – SP-BASE (Sense Pro license)
    – SP-VCH (no. video channels)
    – SP-CLC (no. of Remote client connections)
    – SP-COMM (no. RTP channels, this should be equal to the number of RTP channels on Commend Server)

Commend requirements

Software

  • Software package version 2.1 or higher

  • RTP recording interface via Intercom Station or IP-subscriber card

Hardware

  • Commend Intercom Server (GE300, IS300, GE800, IP-32, SIS)

  • Intercom stations

  • Central time synchronization server for:
    – Commend Server(s)
    – Intercom Stations

  • High quality network which can handle the high bandwidth usage of streaming video to prevent lags in video/audio recording.

 Licensing

  • ICX license to enable data interface

  • D-level subscriber port per recording channel

  • L-IP-REC-1 license per recording channel