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Table of Contents

1. Introduction

This how-to guide provides clear instructions for restoring an iProtect backup database file on an iProtect serverRestoring an iProtect backup is a crucial process that ensures the recovery of important system data, safeguarding it against data loss or corruption. This guide provides step-by-step instructions to assist you in downloading backup files, obtaining the necessary restore.taz file, and successfully restoring your database.

The process requires administrative access to the iProtect server and involves using both the cockpit panel and the maintenance page. Additionally, you’ll need to retrieve and work with key security components such as the key backup file and the encrypted backup.

This document is designed to help system administrators perform the restoration procedure efficiently while ensuring all security measures are adhered to, including verifying access with our Service & Support Desk.

Info

Make sure that both the primary and backup servers are synchronized to the correct time to avoid any discrepancies during the restoration process.

2. Downloading the Backup File

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  1. Once the restore.taz file is successfully uploaded:

    • Upload the corresponding backup file.

  2. The system will:

    • Decrypt the backup file.

    • Restore the data to the database.

  3. Monitor the Restore Process:

    • Go to the Logging section of the maintenance page to monitor the restoration progress.

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