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  1. Log in to the Cockpit Panel:

    • Navigate to: https://{IP address/hostname}/cockpitpanel.

    • Use the server administrator account credentials to log in.

  2. Enable Maintenance Functions:

    • Go to the iProtect Maintenance tab.

    • Click the Enable Functions button.

  3. Access the Maintenance Page:

    • Log in to the maintenance page using the Atlas account.

  4. Download the Key Backup File:

    • Navigate to the iProtect tab in the left-hand column.

    • Go to Back Up → Download.

    • Download the Key Backup File from the list of available backups.

Info

Ensure the key backup file corresponds to the backup file you wish to restore.

3.3 Requesting the Restore.taz File from Our Service & Support Desk

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