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Software Installation Article | SIA-20200930-TP-04

VDG Sense | Software Installation

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All TKH Security software products are protected by a software license key. In order to run this product you will need to obtain a software license file before installing the Sense software. This software package will not install on a DIVA 1.x.x system, please uninstall DIVA 1.x.x before continuing the Sense 2.4.x installation. It will also not install if the SLA does not allow an upgrade.

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Updating Sense software
To update the Sense software follow the same steps as in the installation procedure. Make sure Sense is not running before starting SenseSetup. Sense settings will not be removed. The software can only be updated if current Software License agreement (SLA) allows it. An error dialog will appear if SLA is violated. For more information, or information for upgrading a minor version (i.e. VDG Sense 2.4 to VDG Sense 2.5 ) visit the Upgrading Instructions article.