*Activation Process

Owned by Tom Polman
Last updated: Sept 21, 2022
2 min read

Configuration Article | CA-20200929-TP-02

VDG Sense | Licensing | Activation

Activation is the process by which TKH Security validates your software and license key, as well as that they are used in accordance with the purchased license and services. Activation is intended to protect your end user rights as well as TKH Security rights as a software editor. Only genuine Sense software entitles you to critical updates and technical support. You may not be able to use Sense software if it is not activated.

Online activation offers the simple and easiest way to activate the software. However internet connection is requested. Whenever internet is not available, there is an offline activation process in a secure environment. By default the software can be used for up to ten days after initial  installation and without completing any activation. After ten days, you must complete the activation process to continue using the software.

If your software fails to activate, either because the Sense Licensing Portal is not accessible or because the usage is not permitted, it may offer only limited functionality or not operate at all.

During the deactivation process, information about the following will be collected by TKH Security:

  • your computer

  • your email address

  • the Sense software installed on your computer

  • the Sense license key associated with the purchased software